Privacy Policy

This Privacy Policy explains how Realbroks ("we", "our", "us") collects, uses, and protects personal and business information when you access or use our mobile application, website, or related services (collectively, the "Service"). Your privacy is important to us, and we are committed to protecting your data responsibly and transparently.

1. Information We Collect

• Account Information: Name, phone number, email address, and authentication details.
• Property & Lead Data: Information that you manually upload, including property details, photos, buyer/seller contact information, pricing, and transaction details.
• Location Data: Only when voluntarily added for property location tagging (GPS coordinates).
• Usage Data: App analytics, device identifiers, IP address, and log data used for improving performance and stability.

2. How We Use Your Information

• To operate, maintain, and improve the Realbroks platform
• To provide collaboration features with trusted brokers you choose to share data with
• To communicate feature updates, support messages, notifications, and security alerts
• To ensure platform safety, fraud prevention, and legal compliance

3. Data Sharing & Disclosure

We do not sell or rent your data to third parties. Data is only shared in the following cases:

• With brokers you intentionally connect or share listings with
• With service providers such as hosting, cloud storage, and security systems
• When required by law, regulatory request, or legal dispute

4. Data Security

We use encryption, secure servers, and industry-standard best practices to protect your stored data. Although we take all reasonable precautions, no system is 100% secure.

5. Data Retention

We retain your information for as long as your account is active or as necessary to comply with legal requirements. You may request deletion at any time.

6. Your Rights

• Request access to the personal data we hold
• Request correction or deletion of your information
• Withdraw consent for marketing communication
• Request export of your data

7. Children's Privacy

Realbroks is not intended for use by individuals under 18 years old. We do not knowingly collect data from minors.

8. Changes to This Policy

We may update this Privacy Policy periodically. Continued use of the Service indicates acceptance of the updated policy.

9. Contact

For privacy questions, complaints, or data requests, contact us at:
Realbroks@tecstellar.com